Determining the best online transcription service to hire from the numerous out there can be daunting. Whether you want transcription of in-depth interviews, want your videos transcribed for production, or merely want to create SEO-compatible transcripts for a video or podcast, it’s recommended to only work with the best service provider. Having an idea of what to consider when searching for online transcription providers can save you time and money. Here are some vital tips to consider:
The Accuracy Level
Accuracy is the main thing to consider when searching for an online transcription provider. However, it is often hard to determine the best provider in the industry without trying them first. Therefore, try a few companies or ask them to offer you a sample of their previous work so that you can make a decisive decision. If a friend or family member recommends a service provider to you, it’s essential to examine their accuracy level and capabilities. You are only assured of accurate data capture and improved readability if you hire the most competent and accurate transcriptionist. Remember, accurate data can make or break your business’s advertising efforts. Always hire an online transcription service with a word-matching accuracy of about 99%.
Ability to work with Different Audio Formats
The transcription service provider you choose should have the ability to work with and support different audio formats. You will save time by hiring such a provider as you don’t have to convert the media to the desired format later. The audio formats come down to the project at hand. For example, some files may be in raw video or audio formats. The good thing is that you can hire a transcription provider to help you with the conversions, which is helpful if you want to convert hard copies into digital media.
Turn Around Time
Besides hiring a company that guarantees accuracy, you should examine how swiftly the provider works and meets deadlines on your project. Whether you have a long or short file, the considered transcription provider should quickly meet tight deadlines. You can assess how a specific company can manage your workload by inquiring what their projected turnaround time for a substantial request could be. The most professional organisation should give you realistic timelines to complete the project. Some transcriptionists can guarantee high-quality work even when working under pressure. Always consider such companies if you have an urgent project that needs to be done within the shortest time possible.
Confidentiality and Security
Most of your files may include conference calls, earnings calls, meetings, and other sensitive files. In some cases, you might need market research transcriptions on products that are not yet on the market. Some businesses may also want their files transcribed to help save time and money. Whatever the case, you should ensure the data delivered to the transcription provider remains secure and confidential. Assess different providers to find out if there are data leakages from the current and previous clients. It would help to avoid data leaks at all costs as any leakage can lead to significant brand damage. The general rule of thumb is to take your time to learn much more about the confidentiality and security measures established by the provider to curb data leaks.
Accuracy, unmatched speed, transparent and affordable pricing structure characterise the best transcription provider. It’s further supported by a delivery system that ensures your content data is transcribed and delivered within the shortest turnaround, leading to substantial cost savings for your company. It’s sensible to opt for an affordable transcription service that doesn’t rely on speed and efficiency but also relieves budget-conscious individuals and businesses.
Consider hiring a company that offers personalised customer service if you want the best service. While some providers provide generalised customer service, others provide you with direct access to a personal project manager. In such a situation, you will have an easy time requesting modifications and making follow-ups without utilising the entire customer service department. Working hand-in-hand with a project manager keeps the entire transcription process manageable.
Lastly, selecting the best transcription service provider that suits your business requirements entails several components. You have to ascertain the provider adheres to the requested formats, guarantees the accuracy, and follows stringent security measures.