An excellent patient engagement program is built on an effective patient portal that allows patients to engage with their clinicians and vice versa. Athena EHR integrated with an electronic medical record software provides an online platform for patients to access their records. In addition, patients can receive information from their physicians about their care. The portal offers an electronic medium for many other capabilities depending on its sophistication.
Like the healthcare you practice, designing patient portals that engage your patients is an art. However, a patient portal can be a real game-changer for practices, particularly those run by independent physicians.
Fortunately, athena EHR have features to help you make your patient engagement goals a reality through a patient portal feature.
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Why is a Patient Portal Essential?
[Text Wrapping Break]A patient portal allows doctors to interact with patients while educating them about their health data. One of the essential features of a portal is the availability of secure, HIPAA-compliant communication connections. This includes chats, email, phone conversations, and text messaging that allow patients to communicate with doctors seamlessly.
A patient portal is essential for medical practitioners because it allows them to communicate with their patients. When we update healthcare systems, we expect patients to be able to view and interact with their information. Furthermore, it makes it possible for patients to take ownership of their healthcare requirements.
Patients can utilize their portals to make appointments and receive practice update reminders. Furthermore, individuals have access to their information, whether it is personal data, medicines, test and lab results, or awareness resources.
Patients are happier when they are more engaged. That’s all there is to it. Cheerful patients are healthier, more engaged in their therapy, and more satisfied with healthcare providers. As a result, clinics must incorporate patient portals that provide patients with more tools and access. All of this can have an immediate impact on communication and satisfaction.
athenahealth EHR Patient Portal
The patient portal in the athenahealth EHR software is a feature provided to practices who subscribe to the software. Patients can access their medical information through the platform. This includes visit summaries, charts, and unpaid bills. In addition, you may use the program to arrange appointments and remind patients of upcoming meetings.
This is a handy tool, according to athena EHR reviews. On your end, you have access to various tools, and your patients have access to advanced tools. If you ever take the athena EHR demo, you will be able to witness this in action.
Key Features of athenahealth EHR Patient Portal
Enhanced Patient-Provider Communication
Patient portals have facilitated communication between patients and their healthcare providers. Furthermore, patients are more likely to use the site if contacted. This, according to athena, occurs most frequently when reminders, remarks, or outcomes are shared with their patient.
This makes it apparent that practitioners use the portal to answer when they contact patients. This is an essential tool to create a more human connection with patients, especially in these challenging times like COVID-19.
It is critical, for example, that you utilize the patient portal for communicating appointments, outcomes, and reports with patients. However, that isn’t the only thing you can do using the chat tool. There are examples of clinicians using the app to check in with patients who have a difficult time or have recently gotten a severe diagnosis. You can utilize this tool to cover your patient interaction and strengthen your bond with patients.
Seamless Patient Registration
When patients are faced with a time-consuming registration process, workflow at the front end of a clinic might suffer. However, athena EHR software’s patient portal allows patients to register online. This feature reduces wait times and reduces the workload of front-desk workers.
Easy Appointment Scheduling
Missed appointments can damage income flows because the combined responsibilities of rescheduling and arranging new intakes can impede business. athena EHR patient portal is beneficial because it enables you to monitor appointments and send appointment reminders. This feature helps guarantee that intake staff is not overworked by processing appointment scheduling and registration simultaneously and can prevent missed appointments.
Access to Educational Material
Patients may struggle to understand and remember diagnoses and treatment regimens. For years, the athena EHR patient portal has provided patients with extra printed materials to reinforce this information. Patients can access these resources online, which is quite convenient.
With the help of the robust athenahealth EHR patient portal, patients can manage their billing efficiently. The portal allows the patients to pay bills online with a few clicks. In addition, the athena EHR integrates with the athena billing software to help you manage payments quickly and seamlessly.
According to athenahealth reviews, the integrated athena billing software is quite handy because they make financial management a breeze. Moreover, patients can manage their bills by themselves via the portal. Furthermore, they can do this from anywhere as the portal is available on the cloud.
athena medical records are an affordable option for medical practices of all sizes and specialties. According to athenahealth reviews, the EHR offers cost-effective features. The robust patient portal is also covered in the athena EHR cost. You can contact the vendor for a specific quote for your practice.
The athena EHR patient portal provides the perfect mix of features to serve as the foundation for a successful patient engagement program. It accomplishes this via improving communication, patient involvement, and, most crucially, patient outcomes.
The patient portal is a cost-effective feature that benefits a medical practice in several ways. During the athenahealth EHR demo, you can navigate the portal and its various capabilities. According to athena EHR reviews, a demo is essential as it impacts your final decision. In addition, the demo allows you to analyze the software and its key features in a real-time healthcare setting.
Last but not least, we suggest you read as many athenahealth reviews as you can to learn more about the software from current users. The athena EHR reviews can give you a piece of detailed knowledge about the pros and cons of the software.