Same-day shipping not only reduces business inventory and shipping costs, but it keeps consumers happy as well. With lower costs, businesses can expand their customer reach and margins, creating new business opportunities and giving them an edge over their competitors because of lower costs. Same-day delivery involves three steps: confirmation, processing, and delivery.
Combined with online retail, same-day delivery has the potential to change the way we shop by combining the immediacy of a brick-and-mortar store with online retail. Many manufacturers and retailers have started pilot programs for same-day delivery since the rise of COVID. A wide variety of these services are offered by FedEx, UPS, or independent couriers. With consumers placing a high value on same-day delivery, distributors are expected to be forced to offer this shipping method, straining their logistics department. Companies may hire a same-day delivery service instead of hiring hundreds of workers to make these same-day deliveries, which can be very expensive during the off-season.
Today, ordering services can get confusing with all the different ways you can complete your order. Here’s how our ordering process works for same-day delivery services.
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The following quote:
A dispatcher can provide a quote 24 hours a day, 7 days a week. The first step in the process is to receive one. You will not be charged anything unless you confirm the service when you call in or complete an online quote request form. All quotes will be free until you decide to place an order. We need your first and last names, or company names, telephone numbers, email addresses, dimensions of the package, the delivery timeframe, and pickup and delivery locations. This is in order to provide you with a proper quote. Upon receiving your information, our dispatcher can provide you with an accurate quote of how much the service will cost. He will then give you a quote number. We can recall your information at any time with your quote number if you need to call back later to complete your order.
How to order:
A few more items are needed before we can proceed with the delivery service quote you received. We will require the following information from our dispatchers when processing your order: name and number of the person we will pick up from, name and number of the person we will drop off from, any specific pickup, transportation, and delivery, and your credit card payment information. Once the dispatcher has noted the additional information and processed your payment, they will immediately dispatch one of our local delivery drivers in the area to the pickup location. They will email you a confirmation receipt.
The transportation system:
It is our local couriers’ responsibility to pick up and deliver your package safely and promptly during transportation. As they load and unload packages, our drivers ensure that they are handled safely and quickly. In addition to being certified and protocol trained, our delivery drivers are also trained to handle specialized deliveries across a wide range of industries, including medical, legal, manufacturing, blue-collar, and education. In addition to ensuring all rules and regulations are followed, the delivery drivers will follow all specific instructions you provide.
With our fleet of vehicles, our couriers are available 24/7. In addition to sedans and cargo vans, we have box trucks with lift gates capable of transporting palletized freight up to 10,000 pounds. Consequently, our fleet can handle any size, weight, or shape package that you need to deliver. As part of our local driver assistance, our vehicles are also equipped with real-time GPS tracking systems, which help them find routes and reroute in the event of roadblocks.
The delivery process:
We will inform dispatch after delivery of the completion of all special requests, completion of the chain of custody log, and completion of the chain of custody log. You may receive an email or phone call after delivery with the option to review your experience. Your name, phone number, email address, or recent quote number can be used to recall your information if you require assistance with us again.
As a team of local delivery drivers dedicated to assisting their communities and getting the deliveries they need when they need them, we keep the process simple and quick so you can get your same-day delivery service where you need it in the quickest possible time.