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Key Features to Look for in an Effective Onboarding Platform

Key Features to Look for in an Effective Onboarding Platform

by Cherie McCord

An effective onboarding platform should amplify the company’s employee value proposition (EVP) between the offer letter signing and the new hire’s first day. It should also provide for ongoing mentoring and support.

Automated digital recordkeeping makes onboarding easier and more efficient for HR teams. Mobile capabilities allow managers and employees to access onboarding data from anywhere.

Table of Contents

  • Customization
  • Integrations
  • Mobile Accessibility
  • Reporting

Customization

Personalized onboarding allows employees to learn and interact with your business in a way relevant to their needs, goals, and expectations. This helps increase engagement and retention rates, leading to a more efficient onboarding process.

An onboarding platform offers a customizable portal that allows you to create a unique experience for each employee. They also allow you to track user progress and provide valuable insights into the effectiveness of your onboarding program.

Integrations

The best onboarding processes are integrated into your team’s systems to collaborate and manage projects. It’s important to look for a platform that can connect to the tools managers and employees use daily – it’ll help reduce onboarding time and keep your teams from getting overwhelmed by additional software.

It’s also important to look for a system that allows for the easy uploading of resources and files. This enables stakeholders to access the onboarding information they need easily and when convenient.

Additionally, it’s helpful to look for a platform that enables organizations to categorize the onboarded individuals or projects based on their experience level. This helps to personalize onboarding materials, making them more relevant to the needs of each individual. This also provides an opportunity to collect feedback on the effectiveness of the personalized onboarding process, allowing for continuous improvement and improved outcomes.

Mobile Accessibility

A streamlined onboarding experience can leave a positive impression, positively impacting the employee’s outlook and engagement with their work. It’s the first step they take into the organizational narrative, and it can set the tone for their long-term tenure and commitment to the company mission.

Many onboarding platforms automate and streamline administrative tasks that may be time-consuming for HR agents, enabling them to focus on more strategic and value-added processes. This frees managers and senior staff to spend more time engaging with new hires and cultivating a positive company culture.

It’s essential to ensure that your onboarding solution is mobile-friendly. Having a mobile app that offers new employees an accessible platform to access training materials and policy documents on the go can greatly reduce the learning curve by ensuring that they don’t miss any crucial information.

Reporting

For HR teams, it is important to know how well new hires are progressing and assimilating into their roles. The best onboarding software will include features that allow you to track and assess the progress of your new hires. These could include tests and quizzes created during onboarding, feedback surveys, time-to-productivity metrics, and more.

Another key component to look for in an effective onboarding platform is ongoing support. There is usually a period between when an employee accepts an offer and their first day, so keeping in contact with them is essential. You can do this through regular engagement emails, inviting them to social events, and connecting them with mentors or coworkers.

Filed Under: Business

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