Are you struggling to decide which electronic signature app to pick? Perhaps you represent a large organization in need of an advanced, feature-rich solution. Alternatively, you might just be looking for a simple tool to handle a small number of monthly documents.
Adobe Sign and PandaDoc are two leading brands in the e-signature space. Because they share many similarities, determining which one is the best match for your business is difficult.
To help you pick the best option, we’ve evaluated and compared both platforms in five key areas – electronic signatures, document editing and automation, customer support and onboarding, pricing, and integrations.
By the time you’ve finished reading, you’ll know exactly which platform will best meet your needs. Let’s dive in.
Table of Contents
Electronic Signature Features
PandaDoc – PandaDoc offers a full set of electronic signature features. Users can upload documents, quickly add signature fields using the drag-and-drop editor, and send emails to clients. The app also has bulk email tools.
Adobe Sign – As a dedicated e-signature app, Adobe Sign also includes a dependable set of digital signature features. You can upload a range of document formats, send e-sign requests, and set notifications to alert you to client actions. It is a solution that’s very well-suited to organizations that process high volumes of PDF documents.
Document Editing and Workflow Automation
PandaDoc – PandaDoc is the clear winner when it comes to document editing and workflow automation. Because it is designed as a comprehensive document management solution, rather than exclusively as an e-sign tool, PandaDoc has numerous features for streamlining signature and document workflows, including automated notifications, app integrations, and team collaboration tools.
Adobe Sign – Adobe Sign has very few document editing and automation features. It’s possible to make minor edits to files, and there are several notification options, but the app is largely focused on e-signature functionality. You cannot create and manage documents directly in Adobe Sign.
Customer Support and Onboarding
PandaDoc – All paid PandaDoc plans include 24/7 live chat and email support. In addition, PandaDoc users can take advantage of an extensive knowledge base, an active forum, and regular live training tutorials. For companies that require direct assistance, several onboarding packages, which include training for admins and ongoing support while employees are learning to use the software, are available.
Adobe Sign – Adobe Sign provides 24/7 in-app support. No onboarding packages are offered on their website, although they may be available on custom-priced premium plans.
Pricing
PandaDoc – PandaDoc offers three plans. The basic “Essentials” plan is $19 per user per month; the mid-tier “Business” plan is $49 per user per month, and the “Enterprise” plan, which includes all advanced features, is priced on a custom basis. PandaDoc also offers a “forever free” package that allows for unlimited signatures.
Adobe Sign – Adobe Sign has two categories of plans. There are three “single user” plans: the “Acrobat PDF Pack with e-sign” at $9.99 per month, the “Acrobat Pro DC with e-sign” at $14.99 per month, and the “Acrobat Pro DC with advanced e-sign” at $27.99 per month. In addition, there are also three “multi user” plans, which are based on the number of licenses purchased. The “Acrobat Pro DC with e-sign for teams” costs $16.99 per month per license, the “Acrobat Pro DC with advanced e-sign for teams” costs $29.99 per month per license, and the enterprise-level “Adobe Sign for business and enterprise” plan is priced on a custom basis.
Integrations with CRMs and other apps
PandaDoc – The PandaDoc mid-level “Business” plan, which costs $49 per user per month, includes a large library of CRM and Zapier integrations. The enterprise plan also comes with all integrations.
Adobe Sign – Integrations with CRMs are only available on the enterprise plan. It’s possible to use Adobe Sign with some third-party software suites, including Google Drive, Microsoft Office, and Dropbox.
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