When you purchase a brand new appliance, you have confidence that its warranty will protect you from any unforeseen breakdown. But, do you really read the terms and conditions of the warranty? One mistake that most people make when it comes to appliance warranty is failing to read it until their appliance breaks down. If you aren’t going to opt for a manufacturer’s warranty, at least make sure you’re covered with a home warranty plan in case something needs to be repaired out of pocket.”
Generally, most appliance manufacturers offer 12 – 24 months warranty for their products. However, it’s important to note that this might not be the case. Different manufacturers have different warranty coverage periods for certain components or specific appliances. So, the best way to get more details about your appliance warranty is to read the details of the warranty or visit the manufacturer’s website for more details.
Benefits of appliance warranty
Here are the three benefits of having a warranty for your appliances.
- Product guarantee – a warranty guarantees you that the appliance you’ve purchased is of good quality. Besides, it’s proof of the confidence that the manufacturer has in their product and they will repair or replace your appliance in case it breaks down.
- Helps to prolong the lifespan of your appliance – this is another amazing benefit of having a warranty for your appliance—you are assured of a long-term service from the manufacturer. Regular inspections and maintenance can make your appliance last longer.
- You get to buy better appliances – with a warranty coverage, you have confidence that you are investing in quality appliances. Buying an expensive appliance scares most homeowners. However, a warranty is what assures them that the appliance will last long and any replacements or repairs will be done for free or at a reduced cost.
Research about the warranty before purchasing it
Different warranties come with different terms and conditions. While most manufacturers offer a general period of 12 months, some terms on these warranties have shorter or longer periods of specific parts.
So, if you are wondering whether your appliance is under warranty or not, you should first familiarize yourself with manufacturer’s coverage for specific parts, malfunctions, or defects before purchasing the warranty. Besides, you should research what customers have said about that warranty. This can give you valuable information about the appliance, and whether the manufacturer keeps their word when it comes to executing the warranty.
Read the appliance details
Never assume that every malfunction is covered for the first 12 months you own the appliance. Generally, most manufacturers cover repair problems related to manufacturing defects. With that said, here are a few things to check before purchasing a warranty for your appliances:
- Cosmetic repairs – these include cracked drawers, scratched doors, blown-out light bulbs, worn or broken knobs, and broken or loose handles. Now, cosmetic repairs are covered for a number of days after purchasing your appliance. So, you should make sure that you read the warranty details to know the specific terms of your coverage.
- Installation problems – are you experiencing vibration issues with your washer or dryer, unbalanced wash cycles, a leaking washer? These issues are mostly caused by poor installation, and your manufacturer’s warranty will not cover such issues.
- Neglect or misuse – in case the motor of your washer is damaged by loose coins or your repair technician realized that you use a residential washer or refrigerator for commercial application, your warranty will be invalid.
Keep your receipt
Do you know that failing to keep your receipt can render your warranty for the appliance invalid? When your service technician comes, they will need to submit your receipt to the manufacturer as proof of your purchase for them to get refunded for the repairs. Without a receipt, the manufacturer can fail to reimburse them, making you responsible. The technicians at Hartman’s Appliance Repair recommend retaining your receipt for around 10 years. If possible, attach the receipt to the warranty to avoid losing it.
Don’t forget to register your appliance
While most people consider taking an extra step after purchasing their appliance is stressful, registering your appliance can prove to be a lifesaver in the future. Most manufacturers have an appliance registration option, which helps to streamline the repair process. Furthermore, registering your appliance acts as proof of purchase in case you lose your receipt.
Certain parts have extended warranty coverage
Now, depending on your appliance make and brand, you might enjoy some special warranty coverage outside the usual 12-month warranty. Some appliances like refrigerators and freezers have a parts-only extended warranty for up to 10 years.
So, when looking for appliance repair services on your product after the 12 or 24-month warranty period, make sure that you check your manual or warranty terms to know which parts are still covered by the warranty.
Repair technicians are independent
Most people don’t know that in most cases the authorized service technician repairing their appliance is not an employee of the appliance manufacturer. Because of this, the technician cannot authorize a replacement for your appliance or offer you an extended warranty.
The technician’s sole responsibility is to repair your broken appliance. So, in case you are not satisfied with the appliance or the dealer who sold you the appliance, always note the technician is a third party with only one responsibility—to get your appliance up and running as usual.